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1. Does my child need money while at your facility?

No, youth receive all food required for daily nutrition, as well as planned snacks and special treats. All necessary hygiene items are provided and laundry is free. In addition youth are given a weekly allowance with which to purchase vending machine snacks.

2. How often can my child call me? Write me?

Youth are provided with opportunities to make phone calls based upon their level status and behavior (see phone policy). One stamp and one envelope will be provided to youth per day to write and mail letters. Pre-stamped envelopes may be brought for the youth if they wish to mail multiple letters per day.

3. What about clothing?

Please see the parent information page for clothing rules and guidelines. See Parent Information

4. What is a Primary Counselor?

All youth are assigned a primary counselor with whom they discuss personal needs and particular questions. The Primary Counselor is also the person most "up to date" on what plans are being made by the county worker assigned to the case and will process questions/concerns of the youth they are assigned to.

5. What about school?

All youth attend the Pines School Program. See Educational Services

6. What is a Staffing?

For youth on specific programs this is a meeting to discuss information gained, recommendations, and/or designing of a treatment plan. The youth, parent, primary counselor, county representative, school instructor, therapist, and other appropriate persons will attend this meeting to discuss all areas.

7. Can my child ever visit me at home?

Yes, but these visits must be arranged well ahead of time and approved by the county representative and primary counselor.

8. What happens if my child becomes ill?

Registered Nursing staff are available in person and on call to consult with medical concerns that may arise. If a youth seems in need of professional medical attention, we do utilize medical clinics by appointment and emergency room facilities when the need is immediate. Parent will be contacted.

9. What is expected of me as a parent?

For youth who are here in the Long Term Program, Outpatient Sex Specific Program or Diagnostic Assessment, parents are strongly encouraged to participate in the program which may include initial and review staffings, parent-teen group, family sessions, psychological testing, and interview.