Frequently Asked Questions

Only youth placed on a program (30/15 and above including diagnostic) are allowed to wear their personal clothes. Facility clothing is provided for all other youth.

Residents will be allowed to send and receive mail. One envelope and one stamp will be supplied daily by the facility.

Visiting days and times can be found on our website -

Residents will be allowed to buy snacks on certain days from on-site vending machines. No large sums of money will be accepted for residents.

No, all residents are assigned an individual room.

With the exception of residents on the 'Weekend' program, all youth will attend school and all credits earned will be transferred to their home school after departure.

No incoming calls are accepted and no messages will be passed along to the resident. Legal guardians may call to speak to a staff working with their son or daughter once per day.

Once a certain privilege level has been earned, they are allowed a certain number a phone calls home a week. Residents on a 'Weekend' or '10/5' program will have no phone privileges while at the facility.

No food/drink items will be allowed in the facility. Vending machines are on-site and residents are allowed to have as much of that as they want while visiting.