Careers
Become a 911 TELECOMMUNICATOR. It's not just a CAREER, it's a CALLING!
9-1-1 Emergency Telecommunicator (9-1-1 Dispatcher)
Working as a 9-1-1 Telecommunicator is more than just a job; it is a challenging and rewarding career that allows you to work with the latest technology, dedicated people, and the personal satisfaction that you make a difference in people’s lives. Candidates must be willing to work full-time in an exciting 24/7 environment. Employees are required to work all shifts, which include days, evenings, overnights, weekends and holidays.
Being a 9-1-1 Telecommunicator can be a very rewarding and fulfilling profession. It requires both physical skills and mental abilities. A telecommunicator must be able to make decisions and act on them with limited time and information in situations where there is an element of danger. A telecommunicator must be able to deal with people in a variety of emotional states, while remaining calm and professional. Rigorous entry standards are absolutely necessary to ensure that telecommunicators are able to meet the physical and mental demands of the job.
Interested in working in the Emergency Communications Center? Employees start as telecommunicators answering 9-1-1 and non-emergency calls and providing general assistance to officers. The county hires telecommunicators three to four times a year. Orientation includes three weeks of classroom training followed by twelve to eighteen weeks of on-the-job training answering phones. Additional training on the data channels is provided after successful completion of phone training.
Join Our Team!
Positions available from entry level Telecommunicators to experienced Telecommunicators. Learn about eligibility, preferred qualifications, hiring process, shifts and schedule, training, work environment and benefits from our Join Our Team Brochure.
We require 35 WPM typing - the test is only letters and numbers, not sentences. The test will be on a regular keyboard, not a laptop.
Click on the Typing Test link to test your skills and select Free Typing Test, Lesson #12: Typing Test
Learn about our required qualifications, shifts and schedules, hiring process, training and duties: 911 Dispatcher Position Information
Printable Brochure (PDF)